PRIVACY POLICY

MarkScience (“MS”), understands that your privacy is important.  This Privacy Policy discloses the privacy practices for this website, & the services that MS may offer to you (“Services”).  This Policy also covers how personal and other information that MS receive or collect about you is treated.  Please read the information below to learn the following regarding your use of this website.

This Policy is designed to be read in connection with the Terms & Conditions of use, & that by accessing or using this website, you agree to be bound by this website’s terms & conditions, Disclaimer, & this Policy.

MS reserves the right to change this Policy from time to time without any notice. Your continued use of the website & or the Services available through this website after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy & (b) your agreement to abide and be bound by that Privacy Policy.

1. Types of Information: We Collect to better provide services to you: We collect two types of information about our users: Personally Identifiable Information (“PII”) & Aggregate Information.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are.  When you engage in certain activities on this website, such as purchasing a service, submitting content, or sending us feedback, we may ask you to provide certain information about yourself.  Examples of PII may include your first & last name, email address, address (including zip code), telephone & facsimile numbers, & other identifying information.  When ordering services on the website, you will be asked to provide a credit or debit card number & other details.

Aggregate Information: This refers to information that does not by itself identify a specific individual.  We gather certain information about you based upon the location from where you visit our website & what other sites may have directed you to us.  This information, which is collected in a variety of different ways, is compiled & analyzed on both a personal & an aggregated basis.  This information may include the website’s URL that points to the website you just came from, which URL you go to after visiting our website, what browser you are using, & your Internet Protocol (“IP”) address.

2. How We Collect & Use Information: We do not collect any PII about you unless you voluntarily provide it to us.  However, you may be required to provide certain PII to us when you choose to use services available on the website.  These may include: (a) sending us an email message; (b) submitting a form or transmitting other information by telephone or letter; or (c) submitting your credit card or other payment information when ordering services on our website.  When processing certain information, such as payment information with affiliated banking institutions or payment processors, we encrypt the transaction, using Secure Socket Layer (SSL) encryption technology, in order to prevent your PII from being stolen or intercepted.  Additionally, your credit card information is never stored on our servers.  We will primarily use your PII to provide services to you.  We will also use certain forms of PII to enhance the operation of our website, improve our promotional efforts, statistically analyze website use, improve our services, & customize our website’s content & layout.  We may use PII to deliver information to you & to contact you regarding administrative notices.  Finally, we may use your PII to resolve disputes, troubleshoot problems & enforce our agreements with you, including our website Terms & Conditions, & this Policy.  We &/or our third party advertising partners may collect certain Aggregate Information.  For example, we may use your IP address to diagnose problems with our servers, software, to administer our website & to gather demographic information.  Our third party advertising partners may also provide us with aggregate, but not individual, reports that will tell us how many ads were presented & clicked upon at our website.

3. Cookies: Depending on how you use our webite, we may store cookies on your computer in order to collect certain aggregate data about our users & to customize certain aspects of your specific user experience.  A cookie is a small data text file which is stored on your computer that uniquely identifies your browser.  Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code & zip code associated with your server, & maybe your first name to welcome you back to our webite.  We may use cookies to perform tasks such as: monitoring aggregate website usage metrics, storing account & advertising preferences, & personalizing the Services we make available to you.  However, we do not use cookies to track your browsing behaviors.  We may also use an outside advertising partner to display banner advertisements on our website.  As part of their service, they will place a separate cookie on your computer.  We will not provide any third-party advertising partners with any of your PII or information about your purchases.  We & our third party ad server will collect & use Aggregate Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code & zip code associated with your server & whether you responded to a particular ad.  Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.  However, some aspects of the website may not function properly if you elect to disable cookies.

4. Release of Information: We will not sell, trade, or rent your PII to others.  We do provide some of our services through contractual arrangements made with affiliates, service providers, partners & other third parties (“Service Partners”).  We & our Service Partners may need to use some PII in order to perform tasks between our respective websites, or to deliver products or services to you.  For example, we must release your credit card information to the card-issuing bank to confirm payment for services purchased on this website.  We will encourage our Service Partners to adopt & promote strong privacy policies.  However, the use of your PII by our Service Partners is governed the respective privacy policies of those providers, & is not subject to our control.  Except as otherwise discussed in this Policy, this document only addresses the use & disclosure of information we collect from you.  Other websites accessible through this website, including our Advertising & Service Partners, have their own privacy policies & data collection, use & disclosure practices. Please consult each website’s privacy policy.  We are not responsible for the policies or practices of third parties.  Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities.  In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation.  We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities.  We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.  We may also provide Aggregate Information about our customers sales, traffic patterns, & related website information to third party advertisers, but these statistics do not include any PII.

5. Updating & Correcting Information: You may correct & update your personal information & privacy preferences by emailing us at contact@markscience.com.  Please include your name, address, & your email address when you contact us.  We encourage you to promptly update your PII if it changes.  You may ask to have your information deleted or removed; however, some information, such as past transactions, logs of technical support calls, or other information may not be deleted.

6. User Choices on Collection & Use of Information: We may, from time to time, send you email(s) regarding new products & services that we feel may interest you.  Only MS (or agents working on behalf of MS and under confidentiality agreements) may send you these solicitations.  If you do not want to receive solicitations from us, you can “opt-out” to no longer receive such mailings.  You also have choices with respect to cookies, as described above.  By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies.  If you choose to reject all cookies some parts of our website may not work properly.

7. Security of your PII: At our website you can be assured that your PII is secure, consistent with current industry practices.  We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your PII.  For example: (a) We also only keep collected information only for as long as reasonably necessary & use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements, (b) We limit access to PII only to specific employees, contractors & agents who have a reasonable need to come into contact with your information.  For example, we may provide members of our technical support team with limited access to your account in order to allow them to troubleshoot problems you may be having with the website, (c) Additionally, we also employ a number of physical, electronic, & procedural safeguards to protect PII.  In order to most effectively serve you, credit card transactions & order fulfillment are handled by established third party banking institutions & processing agents.  They receive the information needed to verify & authorize your credit card or other payment information & to process your order.  Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (i) there are security & privacy limitations inherent to the Internet which are beyond our control; & (ii) the security, integrity & privacy of any & all information & data exchanged between you & us through this website cannot be guaranteed.

8. Miscellaneous: You must be at least 18 years old to have our permission to use this webite.  Our policy is that we do not knowingly collect, use or disclose PII about minor visitors.  You should also be aware that when PII is voluntarily disclosed (i.e. your name, email address, etc.) in other public areas on this website, that information, can be collected & used by third parties & may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control & this Policy does not apply to such information.  Please consult our website Terms & Conditions, Website Policy & Disclaimer.

If you have any questions about this Privacy Policy, please feel free to contact us at contact@markscience.com. You can also mail us at 84 Manchester Street, Nashua, NH 03064.